Your customers reach out through texts, Facebook messages, and Instagram DMs. You're checking three different apps, missing half of them, and responding hours later. Anchord brings every message into one inbox so you never miss a lead — no matter how they contacted you.
Every missed message is a lead that went to a competitor who responded faster. In the service business, speed wins.
A Facebook DM came in at 7pm. You checked your texts at 8pm. By 9pm they hired someone else. You didn't even know the message existed.
SMS on your phone, Messenger on your tablet, Instagram on your laptop. Splitting attention across apps means leads fall through the cracks constantly.
Studies show responding within 5 minutes makes you 10x more likely to close the lead. Most service businesses respond in hours. Sometimes days.
Three steps from setup to having every customer message in one place — no matter what app they used to reach you.
Link your business SMS number, Facebook Business page, and Instagram account. Takes about 15 minutes. One-time setup — we walk you through every step.
Every incoming message — regardless of platform — shows up in a single inbox. See them all, reply to all of them, from one place. No more app switching.
When you're on a job and can't reply immediately, an auto-response goes out to keep the lead engaged until you can take over. No lead ever goes dark.
Built for real service businesses — HVAC, plumbing, electrical, landscaping, roofing, and more.
SMS, Facebook Messenger, Instagram DMs. All in one place, all in real time. Reply to any of them without leaving the app.
When you can't reply, an automatic message goes out so the lead knows you're coming. Never go dark on a potential customer.
Tag conversations as new lead, quote sent, booked, or complete. Your whole sales pipeline visible at a glance — no separate CRM needed.
Manage your unified inbox from your phone. Reply to a Facebook DM while you're pulling permits. Full functionality on the go.
Every new message creates a contact in your Anchord dashboard and triggers your follow-up workflow automatically. Leads never sit unworked.
See your average response time by channel. Gamify it. Most teams cut response time by 60% in the first week just by seeing the number.
It adds to it — you can still use Messenger natively, but the Anchord inbox gives you the unified view across all channels. You don't have to give anything up.
WhatsApp Business integration is on the roadmap. SMS, Facebook, and Instagram are the priority channels for most US service businesses — that's where the majority of inbound messages come from.
Yes. The inbox supports multiple team members with individual logins, read receipts, and message assignment. You can see who's handling what and avoid double-responses.
Auto-responders send an immediate reply. You get a push notification. When you have 30 seconds, you open the app and pick up the conversation right where the auto-responder left off.
All messages are encrypted in transit and at rest. We don't store payment info. Your customer conversations stay private and are only accessible to your team.
A unified inbox ensures no message slips. These tools close every other gap in your lead pipeline.