Privacy Policy
Last updated: May 6, 2026
Anchord LLC ("Anchord," "we," "us," or "our") operates the website anchord.co and provides digital marketing and automation services to small service businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Contact information: Name, business name, email address, phone number, and mailing address when you fill out a form on our website.
- Business information: Trade or industry, business size, and service needs you provide when requesting a consultation.
- Usage data: IP address, browser type, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.
- Communications: Records of emails, SMS messages, and other communications you exchange with us.
2. How We Use Your Information
- To respond to your inquiries and provide requested services
- To schedule and conduct strategy calls
- To send you SMS notifications and promotional messages if you have opted in
- To send transactional and service-related communications
- To improve our website, services, and marketing
- To comply with legal obligations
3. SMS Communications
Anchord LLC sends two categories of SMS messages, each requiring separate opt-in consent:
- Transactional SMS: Booking confirmations, appointment reminders, and call-back notifications. These messages are sent to users who have opted in via our website forms. Message frequency varies based on your scheduled interactions with us.
- Marketing SMS: Promotional messages, tips, and offers. These messages are only sent to users who have separately and explicitly opted in to marketing communications.
For all SMS communications: message and data rates may apply. To opt out at any time, reply STOP to any message. To get help, reply HELP or contact us at info@anchord.co.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All opt-in data and SMS consent — including originator opt-in data — will not be shared with any third parties. Consent to receive SMS is not a condition of purchase or service.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist us in operating our business (e.g., CRM platforms, email providers), subject to confidentiality agreements.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. You may disable cookies through your browser settings, though some site features may not function properly as a result.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@anchord.co.
8. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Anchord LLC
Phone: (844) 844-0692
Email: info@anchord.co
Location: Milwaukee, WI
Website: anchord.co